REI Automated
Support

Tech Support

Practical help for the tools — no runaround. Here's exactly where to go.

Your Client Success Manager

Memberships include a dedicated Client Success Manager — your first line for questions about the tools and how to run the methodology day-to-day.

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The Contact Form

Anything else — billing, account access, or a question that doesn't fit elsewhere — goes through the contact form. Most questions get answered within 24 hours.

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Guides

Self-serve, step-by-step walkthroughs for the tools and the methodology — start here before you need to ask.

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In-App Support

DealBase, DealStream, and DealLabs each include in-app support for questions specific to that product.

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